About Our Insurers

How we select insurers and products for you

At Insure Online, we carefully select every insurer so that we can bring the best available insurance products to you and to ensure your interests are always placed first.

Each insurer we work with must be licenced to underwrite general insurance products in New Zealand and they must hold a AAA, AA or A credit rating, as rated by Standard and Poor's Rating Services. This is important as it is your reassurance that our insurers will be able to pay your claims now, and in the future. For a description of the credit rating scale, please visit the Standard and Poor's Rating Services website.

Our insurers must embrace the highest ethical standards in their interaction with employees, their community, suppliers, shareholders, customers and distributors. We prefer to work with insurers and suppliers who give consideration to the long term impacts of their decisions and actions. They must abide by the Fair Insurance Code, a code of practice that sets minimum service standards for insurance companies and describes the responsibilities that customers and their insurance company have to each other. For information on the Fair Insurance Code, please view the Insurance Council of New Zealand website.

About QBE

QBE has been operating in New Zealand since 1890 and is one of the world's “Top 20” general insurance and reinsurance groups. They are rated by Standard and Poor’s Rating Services as A+. More information on QBE’s financial strength ratings can be found on their website.

The table below outlines QBE Insurance (Australia) Limited’s insurer financial strength ratings from the major rating agencies that rate QBE Insurance (Australia) Limited ABN 78 003 191 035 (Incorporated in Australia)

Rating agency: Standard and Poor’s Entity:

QBE Insurance (Australia) Limited

Rating: A+ QBE Insurance (Australia) Limited has been given an A+ Insurer Financial Strength Rating by Standard & Poor’s (Australia) Pty Ltd.

AAA (Extremely Strong)

AA (Very Strong)

A (Strong)

BBB (Good)

BB (Marginal)

B (Weak)

CCC (Very Weak)

CC (Extremely Weak)

NR (Not Rated)

SD (Selective Default)

D (Default)

R (Regulatory Action)

Plus (+) or Minus (-): The ratings from “AA” to “CCC” may be modified with the addition of a plus or minus sign to show relative standing within major rating categories. Credit ratings issued by Standard and Poor’s Rating Services are solely statements of opinion and not statements of fact or recommendations to purchase or discontinue any policy or contract or to buy, hold or sell any security issued by QBE Insurance (Australia) Limited or make any other investment decisions. Credit ratings may be changed, withdrawn or suspended at any time. Latest ratings can be found at www.standardandpoors.com.

An overseas policyholder preference applies to QBE Insurance (Australia) Limited (“QBE”). This means that in the event that QBE is wound up, Australian law requires that its assets in Australia are applied to satisfy its Australian liabilities, before those assets can be applied to satisfy overseas liabilities, which would include claims by policyholders in New Zealand. However, QBE is required to hold capital which meets minimum regulatory capital requirements.

QBE New Zealand offers a comprehensive range of quality business insurance products to cover enterprises of all sizes; from small owner operators to large corporations.

Underwriting risk in the corporate, commercial and professional insurance sectors, QBE provides all classes of business insurance including: Liability, Property, Contract Works & Engineering, Marine, Motor, Trade Credit and Accident & Health.

Specialist underwriting and claims teams with decision-making capability are part of the technical expertise maintained by QBE Insurance in New Zealand. QBE New Zealand can also draw on the experience and capacity of the broader QBE Insurance international network.

To find out more about QBE, visit their website at qbe.co.nz.